Terms Of Service
**Introduction:**
Welcome to Silkdon! These Terms of Service ("Terms") govern your use of our website and the purchase of our hair care products, including bonnets, durags, scarves, brushes, and hoodies. By accessing our website or purchasing our products, you agree to comply with these Terms. Please read them carefully before using our services.
**Acceptance of Terms:**
By accessing and using the Silkdon website or purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website or purchase our products.
**Product Descriptions:**
We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions, colors, or other content available on our website are accurate, complete, reliable, current, or error-free. If a product offered by Silkdon is not as described, your sole remedy is to return it in unused condition.
**Pricing and Availability:**
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. All orders are subject to product availability. We reserve the right to limit the quantity of any product or service we offer.
**Orders and Payment:**
When you place an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized or illegal activity. Payment must be made in full before shipping. We accept major credit cards, PayPal, and other payment methods as indicated on our website.
**Shipping and Delivery:**
Please refer to our Shipping Policy for information on shipping times and costs. We are not responsible for delays caused by carriers or unforeseen circumstances. Once your order has been shipped, you will receive a confirmation email with tracking information.
**Returns and Refunds:**
Please refer to our Return Policy for information on returns and refunds. Wearable hair products such as bonnets, durags, and scarves are not eligible for return for hygiene reasons. Non-wearable items may be returned within 30 days of delivery if they meet our return criteria.
**Care and Maintenance:**
Our products, including bonnets, durags, scarves, brushes, and hoodies, require proper care and maintenance to ensure longevity. We are not responsible for wear and tear, damage, or deterioration of products due to improper handling, care, or misuse.
**Intellectual Property:**
All content on the Silkdon website, including text, graphics, logos, images, and software, is the property of Silkdon or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
**User Conduct:**
You agree to use our website and services for lawful purposes only. You are prohibited from violating or attempting to violate the security of the website, using any device or software to interfere with the proper functioning of the website, or engaging in any activity that imposes an unreasonable or disproportionately large load on our infrastructure.
**Limitation of Liability:**
Silkdon shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. This includes but is not limited to damages for loss of profits, data, or other intangible losses.
**Indemnification:**
You agree to indemnify, defend, and hold harmless Silkdon, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of our website or products.
**Governing Law:**
These Terms shall be governed by and construed in accordance with the laws of the state or country in which Silkdon operates, without regard to its conflict of law principles.
**Changes to Terms:**
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or purchase of our products after any changes constitutes your acceptance of the new Terms. Please review these Terms periodically for updates.
**Contact Us:**
If you have any questions or concerns about these Terms, please contact us at Silkdonllc@gmail.com
Phone: (404)919-6630
Thank you for choosing Silkdon. We appreciate your business and are committed to providing you with high-quality products and excellent service.